Shipping policy
Shipping Policy
Shipping Information
EU Orders
All orders shipped within the EU are sent with no additional charges from our side at checkout. However, we are not responsible for any customs inspections, delays, or charges imposed by local authorities.
Orders Outside the EU
Orders shipped outside the EU may be subject to customs duties, VAT, import taxes, or clearance fees according to your country’s regulations.
➡️ These charges are entirely the responsibility of the customer.
We do not cover, reimburse, or refund any customs-related fees, delays, or confiscations.
If a parcel is held, delayed, returned, or seized by customs, this is outside of our control and no refunds or replacements will be issued.
Shipping Days
• Orders are shipped Monday to Friday
• Orders placed over the weekend will be dispatched on Monday
• Orders placed on a Bank Holiday Monday will be dispatched the following business day
Worldwide Shipping
🌍 Free worldwide shipping on all orders
Please note: Delivery times are estimates and may be affected by customs processing in your country. We are not responsible for delays caused by customs, postal services, or local authorities.
Shoe Packaging Policy
To reduce shipping costs and speed up delivery, shoes may be shipped without the original boxes.